611 Privacy Policy — User Data Protection
Your privacy is a top priority at 611. This policy explains in detail how we collect, use, store and protect your personal information when you use our platform. Please read it carefully before registering or using any 611 services.
Effective Date: 1 January 2026
What Information Does 611 Collect?
When you register and use the 611 platform, we collect several categories of information to ensure our services operate reliably and securely for all users in Malaysia.
Account Information
This includes your full name, phone number, email address, date of birth and the password you provide during registration. This information is used to identify you as a legitimate user and to manage your account.
Payment Information
We process transaction-related information in MYR, including bank names, partially masked account numbers, and deposit and withdrawal records. We do not store credit or debit card details directly — all payments are processed through third-party payment providers that comply with industry security standards.
Device & Browser Data
We automatically record your IP address, browser type, operating system, device model, screen resolution and the pages you visit on the platform. This data helps us optimise platform performance across a range of devices, including Android and iOS smartphones.
- Name, email address and phone number
- Date of birth (age verification)
- Transaction records in MYR
- Login data and account activity
- IP address and device information
- Browser type and operating system
- Cookie data and user session data
How Is This Information Used?
Platform Operations
Your information is used to process account registration, verify user identity, handle MYR deposits and withdrawals, and display betting records and transaction history. Without this information, the core functions of the 611 platform cannot operate.
Security & Verification
User data is used to detect suspicious activity, prevent fraud, verify identity during large withdrawal requests, and ensure that only authorised users can access their accounts. This is our commitment to every 611 user in Malaysia.
Service Improvement
Aggregated, non-personally identifiable usage data helps us understand how users interact with the platform, which sections are accessed most frequently, and where technical improvements are needed to deliver a better mobile experience.
Service Communications
We use your email address and phone number to send important account notifications such as transaction confirmations, security alerts, policy updates and relevant service information. We do not send spam or promotional messages without your consent.
Cookies & User Activity Tracking
The 611 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device by your web browser when you visit our platform.
We use several types of cookies:
- Session Cookie: Temporarily stores your login credentials so you don't have to sign in again every time you navigate to a new page. These cookies are automatically deleted when you close your browser.
- Preference Cookie: Saves your preferences such as display language and layout settings, so the platform can deliver a more personalised experience.
- Analytics Cookie: Collects anonymous usage data to help us understand overall platform usage patterns for the purpose of technical improvements.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 611 platform, particularly in relation to your login session.
- Session cookies — automatic login
- Preference cookies — personalised settings
- Analytics cookies — anonymous usage data
- Manageable via browser settings
- No third-party advertising cookies
Data Retention, Security and Third-Party Sharing
Storage & Security
611 user data is stored on servers protected by SSL encryption and strict technical security measures. Access to users' personal data is restricted to staff who require it in the course of their duties only.
We retain active account data for as long as your account remains active. Following account closure, we keep transaction records for the period required under Malaysian law before the data is securely deleted.
Sharing with Third Parties
611 does not sell, rent or share users' personal information with third parties for marketing purposes. We only share information in the following limited circumstances:
- Payment providers to process MYR transactions.
- Malaysian authorities where required by law.
- Technical service providers bound by confidentiality agreements.
Your Rights as a User and How to Contact Us
As a 611 platform user, you have the following rights regarding your personal data in accordance with Malaysia's Personal Data Protection Act 2010:
- Right to Access: You may request a copy of the personal data we hold about you at any time by contacting our support team.
- Right to Rectification: If any of your information is inaccurate or out of date, you can update it through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data. We will process such requests subject to record-keeping requirements mandated by law.
- Right to Object: You may object to the processing of your data for specific purposes by notifying us in writing.
Any changes to this privacy policy will be published on this page with an updated effective date. Continued use of the 611 platform after changes are published will be considered acceptance of the amended policy.
For any privacy-related enquiries, requests or complaints, please contact us at [email protected]. You may also browse the FAQ us for more information about our account and services.
- Access to your personal data
- Correction of inaccurate information
- Account and data deletion
- Right to object to certain processing
Have Questions About Your Privacy?
User privacy is a core responsibility at 611. Reach out to us or visit our FAQ page for quick answers. Register an account and start your experience with complete confidence.